The use of technology in later living.
Technology can help improve life at all ages.
Guild Living is investing heavily in cutting-edge technology to support the health and wellbeing of all residents. For instance, we are developing a technology platform that monitors 11 key health indicators to guide our care and wellness teams.
“It is indeed essential that communities are set up to keep members connected and social-visual conversation going during times they are isolated,” explains Ingrid Van Veen, Community Operations Director at Guild Living.
Guild Living aims to use technology to help support healthy ageing and not to replace care or begin reverse parenting but instead to minimise risk and help people to remain independent for as long as possible.
Ingrid adds, “It is essential that technology is set up in such a way that it is not only helping the ‘tech-savvy’. It should always be seen as additional support in case of need (not only during a pandemic), and not replace personal presence and interaction within a community.”
As part of this, we are developing a bespoke Wellbeing Technology Platform that will capture important biometric data. This will inform Guild Team members about their physical and emotional status to recommend the appropriate programmes. Our ground-breaking technology will help to support and redefine the way that care can best support the individual.
“When developing the technology, the member experience and needs should be central in all decisions we make moving forward, by including the target audience in development and listen to their needs.”
In this video from Superflux, we see how the overuse of technology can intervene, be unwelcomed and result in adverse effects.
See below for more information on the background of Superflux’s project.
Superflux: Uninvited Guests.
“Thomas, aged 70, lives on his own after his wife died last year. His children send him smart devices to track and monitor his diet, health and sleep from a distance. But Thomas has always been fiercely independent, happy to live in an organised mess. He struggles with the order and rules imposed on him by the objects that are meant to make his life easier. In a world where ’smart objects’ will increasingly be used to provide care at a distance, how will we live with these uninvited guests?
Uninvited Guests was created by Superflux Lab for the ThingTank project.
ThingTank is a research consortium exploring new territories in the domestic space where ‘things’ begin to have enough agency to not just communicate with each other, but also interpret the ‘needs’ of humans in the room and primitively design services in response to those ‘needs’. We were commissioned to explore proposals that show the tensions this might present, specifically within the ‘connected home’ construct.
Research and design approach.
We set out to address some of these questions during our research, focusing on three key thematic areas which we titled ‘The Neural Network’, ‘Objects with Attitude’ and ‘Defiant Behaviours’. For these three areas, we developed a series of narratives and scenarios that fell within the useful-critical-deviant spectrum.
Following this rapid scenario development exercise, the project’s focus quickly moved to connected home within the context of elderly healthcare and remote tracking, as it is touted as one of the most compelling IoT applications. Situated behind this, is the bigger, more political issue around the future of healthcare and the growing argument to replace human care givers with robots and connected, networked, smart devices. Whilst there are undeniable benefits to monitoring and tracking the elderly in their homes, we wanted to pause and reflect on some of the more complex human behaviours we are likely to encounter along the way. What are the messy, whimsical, unintended human behaviours that might collide with the one-size-fits-all ‘care’ that many smart devices are designed to deliver?
We began our research by raising some key questions:
- As physical objects in the home become embedded with increasing smartness and autonomy, what relationships do we form with them?
- What role does human agency play in a world where mundane objects and environments begin to gain a level of agency and autonomy?
- How will smart objects and devices influence the rhythms and routines of our lives and ours to theirs, and how will this, in turn, change our cultures, beliefs and preferences?
The brightly coloured “smart objects” in the film are designed to appear as placeholders, where you might <insert smart object here>. In some ways, they are symbolic ‘ghosts of the future’, where with time, their physical presence fades into the fabric of our environment, and all that is left is their invisible halo constantly monitoring, logging, tracking and processing ambient feedback.
Ultimately it is our intention that this, at times comedic story, plays on and gives form to some of the growing tensions between human and machine agency. And in doing so, provoke questions about how we want to live and grow old in an increasingly technologically mediated word.