What are cookies?
Cookies are small text files that are stored on your device when you visit a website. The cookie means that the website can ‘remember’ you, and how you’ve used the site, when you come back. Cookies are widely used in order to make websites work, or work more efficiently.
- Make our website work as you’d expect
- Keep your preferences intact between visits
- Improve the speed and security of our site
- Allow you to share pages with social networks
- Help us to improve our services
- Make our marketing more efficient – which in turn helps us to improve what we can do for you
- Cookies themselves don’t hold personal information, but they are unique to you. In many cases, we would not be able to link the information we collect by using a cookie back to you as an individual.
- Collect sensitive information
- Pay commissions
Our Cookies fall into four categories (see table below for information on specific cookie type):
1. Strictly necessary – these help make our website work efficiently, and enhance its look and feel. This type of cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.
2. Functionality – these enhance your experience by doing things such as remembering products you’ve added to your basket, or your search settings. These cookies stay on your computer until you choose to clear them. We use these cookies if you provide us with your consent.
3. Performance and analysis – we use these to analyse how our website works (and how we should improve it). We use these cookies if you provide us with your consent.
Additionally, these cookies break down into two further sub-types:
Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.
We place the following Cookies on your computer or device:
A cookie to prevent the notification bar appearing once accepted. – Functional
HubSpot Session cookie – Strictly necessary
Facebook Pixel Ad Cookie – Targeting/Advertising
Google Analytics – Performance/Analysis/Targeting/Advertising
HubSpot Country Cookie – Strictly necessary
By using our website you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our website for Analytics and tracking if you consent to this.
The following third party Cookies may be placed on your computer or device:
Hubspot Cloudflare ID – Strictly necessary
HubSpot / Cloudflare
Google Analytics via HubSpot – Performance/Analysis/Targeting/Advertising
HubSpot / Google
Google ID via HubSpot – Performance/Analysis/Targeting/Advertising
HubSpot / Google
Facebook Cookie – Targeting/Advertising
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit: aboutcookies.org or allaboutcookies.org
Find out how to manage cookies on popular browsers
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. In general, you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings and check the following links for more browser-specific information.
You can alter the settings of the following browsers by visiting their site:
- Microsoft Edge
- Microsoft Internet Explorer
For information relating to other browsers, visit the browser developer’s website.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
To opt out of being tracked by Google Analytics across all websites, visit:
Google Analytics Opt-out Browser Add-on
Changes to Our Cookies Policy
We may change this Cookies Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website. We recommend that you check this page regularly to keep up-to-date.
If you have any questions about this Cookies Policy, please contact our DPO on [email protected]
Last Updated: 4th December 2020